Russian customers conduct remote factory inspection by video
Author: Kerui Refractory
Home»Kerui News» Russian customers conduct remote factory inspection by video
In the morning of July 12, many employees were orderly debugging the equipment under the leadership of the commercial director Yan. Today is the day that Russian customers open remote video inspection work.
In May 2022, KRNC received the first order from the Russian customer. Now the first batch of goods has been produced and successfully delivered. The customer is very satisfied after receiving the goods. At the same time, the customer also expressed his willingness to strengthen in-depth cooperation. The customer then sent a second purchase order for refractory materials. This video factory inspection is the customer’s intention to deepen the in-depth understanding of KRNC .
Usually, before the production of refractory bricks, customers will visit the factory to test the strength of the factory. However, due to the epidemic, the Russian customer could not come to the site to inspect the factory in person. KRNC staff actively communicated with the customer and decided to start the video factory inspection.
KRNC leaders gave great importance to this factory inspection. On the morning of July 12, employees arrived at the plant early to conduct a video interview with the customer and officially begin the inspection work.
According to the customer’s request, the leader introduced the factory situation of Corey Refractories with the customer item by item, including raw material workshop, molding workshop, automatic mixing system, high temperature laboratory, 2 high temperature natural gas profound kilns of 168 meters and modern storage workshop covering an area of 3,000 square meters. The customer got to know more about KRNC through the video, confirmed the production capacity of the company and expressed the willingness to continue deep cooperation with KRNC.
This video inspection not only reflects the service concept of KRNC that always thinks of customers, but also shows pursuit of higher service quality. The overall market environment this year was not friendly, and under the influence of the epidemic, many jobs could not be carried out in the normal way, but the concept of serving customers with heart and soul never changed for the person in charge of Corey’s resistant materials.
Since its establishment, KRNC has been committed to the development of China’s refractory industry, constantly responding to national policies, actively exploring international markets and promoting domestic refractories to the world.